magicJack is a computer peripheral that, in combination with telephony service from the related YMAX Corporation, provides internet-based telephone service (VoIP) to the United States and Canada. The firm's primary product is a USB device which holds both the software necessary to place internet-based telephone calls via a customer-supplied high-speed internet connection, and electronics (technically known as a SLIC, or Subscriber Line Interface) which permit conventional landline telephones to be plugged directly into same device. The products and the claims are promoted through television infomercials and a website.
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This sounds like a great product, the only thing I'm worried about is, does it also allow us to use any phone extentions throughout the house
Blog magicJack (Why I love it)
magicJack blog, blog.COM-MAGICJACK.COM, COM-MAGICJACK.COM, ILOVEMAGICJACK.COM. ... magicjack-blog.net - All rights reserved - 2008 ...blog.com-magicjack.com/Blog Posts Tagged as: magicJack
Reviews Blog Buying Guides Tips & How-to Mobile Business Mobile Life Best Deals ... magicJack Inventor Plans Linux Support, Improved Customer Service, and More ...blog.laptopmag.com/tag/magicjackmagicJack Tips Tricks and Hacks
MagicJack VoIP internet phone service is based off of the SJPhone soft phone and ... Blog Archive. 2008 (2) January (2) Keep MagicJack from Popping up on your screen ...magicjackhacks.blogspot.com/Blog magicJack (Why I love it): Blog Rules
<p class=MsoNormal>First thing is this is my BLOG, NOT an open forum, so don't<br>think of this as an opportunity for you to voice your discontent. Adding to<br> ...blog.com-magicjack.com/2009/04/19/blog-rules-2.aspx?ref=rssMagicJack Proves Out as Unique Approach to VoIP " The Rugged Notebooks Blog™
Blog Directories. Popular Rugged Brands. Related Links and Websites ... Blog Administator on MagicJack Proves Out as Unique...Dan Borislow on MagicJack ...ruggednotebooksblog.wordpress.com/2007/12/29/magicjack-prove...magicJack is a computer peripheral that, in combination with telephony service from the related YMAX Corporation, provides internet-based telephone service (VoIP) to the United States and Canada. The firm's primary product is a USB device which holds both the software necessary to place internet-based telephone calls via a customer-supplied high-speed internet connection, and electronics (technically known as a SLIC, or Subscriber Line Interface) which permit conventional landline telephones to be plugged directly into same device. The products and the claims are promoted through television infomercials and a website.
The company's website attribute the invention of magicJack to and the founding of YMAX by Dan Borislow, who has numerous patent claims pending on voice-over-IP (VoIP)-related technology.
The magicJack device works exclusively with the company's captive landline supplier and CLEC (Competitive Local Exchange Carrier), YMAX.
Voicemail is stored on the magicjack servers, and is delivered via email.
Awards
In January 2008, PC Magazine reviewed magicJack and rated it as Very Good. It also received their Editors' Choice award. In February of 2009, PC Magazine re-reviewed magicJack because of dozens of complaints they received about the support for the device. They reduced their rating of magicJack from Very Good to Good .
Criticisms
Users have expressed concerns with the advertisements displayed by the product and the policy which allows YMAX to analyze numbers called by customers. From the EULA (End User Licence Agreement):
The EULA also forces users to resolve all legal issues with the company through arbitration in Palm Beach, Florida. The Better Business Bureau of Southeast Florida has received hundreds of customer service complaints, primarily related to difficulty returning the product under the 30 day guarantee. The company is currently not rated by the BBB but has received a F rating in the past. According to the Better Business Bureau records, the company has provided refunds in all cases. The inventor has also responded to customer service complaints on the company website as well as a May 2008 interview with Laptop Magazine.
MagicJack does not provide an uninstallation method either in the software or in any documentation. Removing software from a windows machine requires editing the registry.
According to the company's terms of service, a customer satisfaction guarantee is offered for the device and service for the first 30 days only and no warranty exists beyond that period.
Area codes where numbers are available are limited.
See also
- Comparison of VoIP software
